#FLOATY

FAQs

1. Where do you ship from?
We ship from Sydney (Eastern Creek, to be exact), so your #FLOATY will float its way to you in no time!

2. What carrier do you use?
Our #FLOATYs make its way to you with the help of Australia Post!

3. How long does it take before I get my #FLOATY?
It takes 1 business day for your orders to get processed, and once it's ready for shipping, it could take anywhere from 3 to 8 business days for your #FLOATY to reach you!

4. Will my #FLOATY float?
Most definitely! As long as you fill it up with air using an air mattress pump or a hair dryer on cold setting, you'll be lounging and #FLOATYing around in no time!

5. Any care tips for my floaty?
Great question. We recommend letting your #FLOATY dry completely before deflating it and storing it away to prevent it from sticking to its sides! :) 

6. Do you have a warranty?
Absolutely! #FLOATY offers a 30-day Warranty for any manufacturing defect. Simply send us an email and a photo of the defect, your Order Number info, and we'll take it from there! Please keep in mind that wear & tear is not covered by our Warranty.

7. Can I use the Mini Unicorn Cupholder as a phone holder?
Sure you can! As long as your phone is water resistant in case you'd like to use it at the pool, then it's totally fine! 

Do you ship internationally? How much is shipping?

Yup! Place the items you want into your cart and go through the checkout process to get an instant shipping rate. If for some reason it says unavailable, please send us a message so we can get you a custom quote. The world deserves more #FLOATYs :)

How long does shipping take?

Will I have to pay international taxes, duties and customs clearance?

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